Terms of service

# Feminique Terms & Conditions 💜

Welcome to Feminique.
By placing an order with us, you agree to the following terms and conditions designed to ensure a smooth, transparent, and trusted shopping experience for every customer.

## Order Inspection Upon Delivery

At Feminique, your satisfaction comes first:

* Customers are welcome to inspect their orders upon delivery while the courier is present before confirming receipt.
* If you decide not to keep the order after inspection, only the delivery fees will apply.

## Exchanges & Returns

To maintain fairness and clarity:

* Exchanges and returns are only available during the delivery process while the courier is still present.
* Once the courier leaves, the order is considered accepted and completed.
* Exchange or return requests cannot be processed after delivery is finalized.

## Order Acceptance

Keeping and receiving the order after inspection confirms that:

* The customer accepts the items in their delivered condition
* The order complies with Feminique store policies

## Customer Support

If you have any questions regarding your order, delivery, or store policies, our Feminique support team is always happy to assist you before completing your purchase.

Thank you for choosing Feminique — where elegance meets confidence ✨